Product Warranties

Warranties on equipment supplies and accessories including, printers, ink, and toner are offered via the product's manufacturer. The warranty terms on these items range from 60 days to 1 year and does not include replacement of consumables such as toner, ink, or paper. Warranty information on these products can be found on the warranty registration card that ships with the product. Please read the return policy regarding the return of warranted items within thirty (30) days.

Most media products are warranted against defects in manufacturing, but it is the customer's responsibility to ensure that media products are compatible with the equipment in use. Certain specialty media products are not warranted and are not returnable. Original brand name and compatible brand toner products are warranted for 60 days against defect in manufacture. Please contact Freedom Paper regarding a warranty claim on a toner product.