Shipping Information
Our Low Shipping Promise
Our shipping is no mystery, because our standard shipping is always FREE! We are able to keep our prices low and our delivery quick because of our large nationwide warehouse distribution network. Most FreedomPaper.com orders are shipped the same day or next business day from the warehouse nearest you. Typical delivery is 1-5 days.
FREE Ground Freight
Ground freight is FREE when an order is shipped in the continental USA. Our standard carrier is FEDEX ground, but we also use UPS or USPS Priority or First Class Mail depending on the item. If an item is on backorder, you will receive an email and phone call within 24 business hours of placing the order.
Overnight / Expedited Shipping
Expedited/ Air shipping is available. Every effort is made to keep these rates as low as possible, but keep in mind - paper is very heavy! If your delivery is time-critical, you must call in your order to ensure that we can meet your deadline. Ground freight is usually so fast that expedited shipping is rarely required.
Hawaii and Alaska
Our Hawaii and Alaska orders are shipped via FEDEX. You will be contacted with shipping options and rates before your order is finalized, or call us for a quote before placing your order.
APO / FPO and territories
These orders must ship via USPS Priority Mail and require additional processing time. You will be contacted with shipping cost and timeline. Keep in mind, many products do not provide warranty coverage outside the US; and some products may not be exported under US law.
International Destinations
Because of the complexity of international shipments, shipping cost is not processed through the website. International order ship-to address and shipping cost are always reconfirmed by phone or email before we charge your card. Each international order is managed on a case by case basis.
We recommend emailing sales@freedompaper.com in advance of ordering to ensure that delivery to your location is possible and timely. Keep in mind, many products do not provide warranty coverage outside the US; and some products may not be exported under US law.
Truck Shipments
Skid pricing now includes freight! Customers ordering pallets will be contacted by Freedom Paper regarding the need for lift-gate capability, and/or inside delivery. There may be a fee for these services. Non-standard packaging requirements can be accommodated but will require additional shipping time and a fee per pallet will be charged.