Frequently Asked Questions and Answers
Customer ServiceWhen will my order ship?
How do I get a Freedom Paper coupon code?
How can I get a tracking number?
Can I arrange for expedited shipping?
Do you offer custom-cut sizes?
Do you offer sample rolls?
Inks and TonersWhat are the major differences between dye and pigment inks?
What’s the difference between solvent and aqueous inks?
Can dye based inks be used on outdoor media?
What are the key differences between a dry and liquid toner?
Printers and PrintingWhat’s the difference between a photo/graphics printer and a CAD/technical printer?
How can I prevent banding on my prints?
Do you offer core adapters?
Papers and Inkjet MediaWhat's the difference between inkjet and laser media?
What is the best wide format inkjet paper for my application?
Can I use most brands of wide format inkjet media on Epson Stylus Pro printers?
Do I need an MSDS for wide format inkjet media?
What is the difference between polypropylene banner and PVC material?
How does a permanent adhesive differ from a removable adhesive?
What’s the difference between a swellable coating and microporous coating for inkjet media?
What is a resin-coated photo paper?
What’s the difference between bright white and natural white inkjet art paper?
How does gloss photo paper differ from semi-gloss, satin, luster, and matte photo papers?
What’s the difference between coated and uncoated engineering bond paper?
Finishing, Display and PreservationHow can I prevent banding on my prints?
How do I handle inkjet printable media before and after printing?
How can I keep inkjet photo and art prints from getting damaged as they come off the printer?
What’s the difference between hot and cold laminating film?
What’s the best way to store and protect large format inkjet media before using it?